Wholesale Agreement x Terms of Use

Minimum Order Requirements
Firsthand Supply has the below Wholesale Account purchase requirements. All subsequent orders must then match the minimum reorder. Wholesale Account can order any products they see fit for their store, but must meet the below minimums.

Opening Order: $250
Reorder: $100

Placing an Order
All wholesale orders can be placed by emailing wholesale@firsthandsupply.com.

For orders that are shipped, payments must be made prior to shipping. Orders that are delivered can be paid at the time of delivery. Invoices must be paid by check, credit card (Square), or paypal. Net terms only available for orders exceeding $10,000. Net terms subject to down payment.

Manufacturer Suggested Retail Price (MSRP)
Products or goods purchased from Firsthand Supply shall only be sold at the manufacturer’s suggested retail price (MSRP), or within $2.00 of MSRP. In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 15% below MSRP. Permission for special sale events beyond the 15% discount by the Wholesale Account must be requested in writing to Firsthand Supply and will typically be granted on a semiannual basis.

Web Commerce
No products or goods purchased from or produced by Firsthand Supply shall be resold by or through any online auction or online marketplaces (such as eBay, Amazon, Etsy or other similar sites) without the express, written authority of Firsthand Supply. If Wholesale Account is planning to sell products produced by Firsthand Supply in an online store, it must be owned by the entity applying for a Wholesale Account.

All Wholesale Account orders have an estimate of two weeks from time of time of order to the time you receive your products. We ship USPS Priority for domestic orders and USPS Priority International or UPS Worldwide for international orders. Shipping is calculated by weight. We will review shipping price with you once order is placed and weight is accounted for. Let us know if you want us to use your own account. Wholesale Accounts that require shipping are responsible for all shipping costs.

Returns / Refunds / Exchanges
All refunds, returns, and exchanges are dealt with on a case-by-case basis. Please email us if you have any questions.

Merchantability And Misrepresentations
Wholesale Account agrees that Firsthand Supply makes no warranty, express or implied, as to the merchantability of Firsthand Supply products. Wholesale Account also agrees that Firsthand Supply is not liable for any misuse or misrepresentations of the goods by the Wholesale Account or consumer, and indemnifies Firsthand Supply for any legal actions that emanate from such actions.

View Wholesale Catalog and Line Sheet and then fill out the form below to get started.

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